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Plans and billing

Receipts, payment method and changing plans

Only the account owner can change billing. Open Settings, then Plans and billing.

  • Change plans or seats anytime. Changes are prorated.
  • Choose Card, invoices and receipts to download receipts and update your card.
  • Prices don't include sales tax.

If a payment fails, we retry a few times over about a week and email you. If it still can't go through, the account becomes read-only until the card is updated. Nothing is deleted.

Still have a question?

In the app, tap Help and ask Paige, or email support@bownotes.com.

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