Plans and billing
Receipts, payment method and changing plans
Only the account owner can change billing. Open Settings, then Plans and billing.
- Change plans or seats anytime. Changes are prorated.
- Choose Card, invoices and receipts to download receipts and update your card.
- Prices don't include sales tax.
If a payment fails, we retry a few times over about a week and email you. If it still can't go through, the account becomes read-only until the card is updated. Nothing is deleted.
Still have a question?
In the app, tap Help and ask Paige, or email support@bownotes.com.
Open Help in the app →